SQL Server Managed instance error “Cannot open database ‘model_msdb’ version 908. Upgrade the database to the latest version”

In case if you see the in SQL Server Managed instance error log having the following messages.

Cannot open database ‘model_msdb’ version 908. Upgrade the database to the latest version.

Cause:

This is a benign message and can be safely ignored. This error is harmless and appear in the error log due to upgrades in the SQL Managed instance backend. We can ignore this error message.

Secondly, in on-premise SQL server or SQL on VM/IaaS, we have a control on SQL server services like SQL Agent or SQL Browser, however, in SQL server Managed instance we don’t have as such permission or control to restart them.

In case if we would like to restart it, we need to contact Microsoft support team to perform the operation in backend.

Microsoft came up with a Chat support and its an addition to their Phone and Email support.

If the Support Engineer available in the Queue, you will get the chat option in the portal while raising the ticket.

Once you open a chat request, a support Engineer get assign to it and they can help you in resolving the case. Try to gentle with them, give them some time to understand your issue. You must be familiar with your environment but they are not.

You must be frustrated with the issue or product but its not something they build that product, they are there to just perform their job to support product and customer like you.

Since you open a chat request. They are available to help you through chat modality.

Be kind and nice, you will get the same response in return :)